Claimatic Insurance Claims Workflow Platform (ICM) is an end-to-end cloud-hosted multi-tenant SaaS insurance claims workflow management solution that streamlines, manages and automates claim administration. The result? A faster, more accurate and consistent way of managing claims.


Claimatic ICM effectively consolidates claims management operations to provide customers with a centralized, organized and transparent view of claims information throughout its lifecycle. Customers can easily handle claim data entry; upload inspection reports and associated photos; log internal and client communications; manage adjusters’ time and expense submissions; even manage adjuster payments and invoicing through a reliable, intuitive and fully integrated workflow platform.



Intuitive Workflow Management

All stages of claims handling are displayed in logical order of workflow via a dashboard for quick and intuitive claims management. Interactive color-coded status buttons make it simple to manage all phases of claims across all administrative and management operations. ICM offers role-based security access.


Intelligent Resource Automation

Innovative user interface and intelligent assignment engine allow customers to not only manage claims, but also to measure trends, run performance reports and utilize predictive analytics for continuous improvement of the internal claims management process.


Cloud-Hosted & Mobile Ready

ICM works anywhere and anytime with
all information being stored in one place; fully accessible and transparent from desktops, laptops, smartphones (iOS and Android), and tablets (Android).


Interactive Dashboard &Reporting Modules

A powerful dashboard empowers customers to work smarter and more efficiently. Real-time analytics and reporting allow you to track company and adjuster performance, claim status, and financials.


Smart Diaries

ICM offers an automated diary system with intelligent reporting, tracking, and alerts.


Automated Invoicing

Invoicing is fast and intuitive with automated billing profiles by carrier and time and expense tracking capabilities.


Third-Party Integration

Integrate easily with most third-party vendors such as QuickBooks, Symbility, electronic document signatures, SMS text messaging, and Google Maps.