Claimatic is a patent-pending, cloud-based, SaaS plug-in technology that streamlines and automates claims distribution to optimal resources based on real-time, dynamic data. Claimatic seamlessly integrates with your existing claims and human resource systems to intelligently distribute claims to the right internal and external resources, instantly and consistently.
Claimatic empowers your organization to work smarter resulting in improved operational efficiency, performance and customer satisfaction.
Automatically routes claims from FNOL to multiple internal and external resources as determined by your company’s business logic. Evaluates resources’ schedules to start and stop assignments relative to workload, availability, licensing and more. Increases accurate assignment of resources improving productivity and efficiency of the overall claims handling process.
Processes the assignment of thousands of claims in seconds, not hours. Quick claim response time improves customer satisfaction. Works around the clock to ensure claims are assigned and routed to the right resources. Scalable and smart able to handle an unlimited number of claims. Transparent flow of communication between internal and external resources and insureds.
SaaS, plug-in application allows for seamless communication between your existing software systems. Rules-based assignment engine is built on your business logic. Minimal training and maintenance required as Claimatic works in the background empowering intelligent resource assignments.