Insurance Industry Needs Social Media Data Says Dataminr’s Dillon Twombly

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“Using alerts derived from social media provides claims processors with real-time, actionable alerts, including images and video that offer third-party evidence of an event and the extent of the damage, and consequently, the ability to expedite and automate policy payments. Insurance companies that tap into social media data to speed the claims process may impress policyholders by avoiding typical operational challenges and may help the strength of public brand perception.” —Dillon Twombly, SVP Corporate Sales at Dataminr

 

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