Insights
Receive the biggest news and tech innovations in the industry by getting our newsletter sent to your inbox.
Featured Resource
FILTER & SEARCH RESOURCES
Tech Talk March 2022
Historically speaking, when someone mentioned automation in the context of employee attrition they were likely talking about “desirable attrition.” They automated work so that they no longer needed to pay humans to do it, it was deemed to be a positive ROI, and the CFO high-fived everyone in the boardroom after seeing updated projections. In …
Blog
Tech Talk February 2022
It’s not quite CAT season, but the storm is near. I’m not talking about tornados in the Great Plains, hurricanes on the East Coast, or wildfires in the West. For the insurance industry, the storm is the variability that comes with CAT events and it includes the headwinds carriers face on even the sunniest of …
Blog
Tech Talk January 2022
Welcome to 2022 and the ongoing Great Resignation! Insurance companies are highly adept at managing risk in their books of business. But working in a people-intensive industry, they are less readily adaptable to the wide-scale operational risks posed by mass attrition. Adjusters are aging out of the workforce; operations teams have grown weary of spending …
Blog
Tech Talk – December
It’s almost the end of the year: everyone has vacation days to burn and most folks are teetering fairly close to the edge of a full mental checkout until 2022. The last thing I want to do is interrupt anyone’s well-orchestrated holiday chaos (managing my own over here), so I’ll end this year on a …
Blog
Tech Talk – October
Let’s talk change. When selecting a new technology, there’s typically a great deal of effort expended in four areas: 1) validation that it fits the core business need, 2) assurance that it will play nicely within the existing ecosystem of systems and tools, 3) alignment of cost to budget, and 4) technical support readiness for …
Blog
Tech Talk – September
Last month we talked through build vs. buy. Judging by the questions that followed, we have more to talk about! If you missed last month, click back to August before you read on as there are some premises covered there that we won’t revisit in this post. This month, we focus specifically on buy. Let’s …
Blog
