Deliver the claims response your policyholders will be grateful for.

Claimatic helps claims administrators plan and provide amazing claims experiences.​

Route and assign thousands of claims in complex workflows... in seconds.

Right Claim. Right Resource. Right Time. Right Outcome.

Manual assignment works when:
you have a handful of claims,
simple workflows, and the
availability, capacity,
license, expertise, and location
of the adjuster does not
matter in order to make the best assignment.

Claimatic makes the optimal match when:
you have 10s, 100s, or 1000s of claims,
complex workflows, and the
availability, capacity,
license, expertise, and location
of the adjuster
matters in order to make the best assignment.

The digital design platform powering the world's best claims experiences.​​

Here's how it works:

Created by potrace 1.15, written by Peter Selinger 2001-2017

Design Claims Workflow

Design claim process using plain English business rules

Create adjuster territories and assignment rules

Customize workflows based on any policyholder, claim, and adjuster attributes.

Created by potrace 1.15, written by Peter Selinger 2001-2017

Assess Readiness

In our sandbox, simulate possible scenarios and conduct 'what-if' analysis based on your workflow

Assess capacity, readiness



Created by potrace 1.15, written by Peter Selinger 2001-2017

Turn on Claimatic

Watch as Claimatic matches policyholders with claims to the best fit adjusters





Created by potrace 1.15, written by Peter Selinger 2001-2017

Observe Results & Iterate

Track performance through our real-time reporting dashboards

Identify opportunities to improve for the next iteration of your claims workflow design.


Proven Results to Help Your Customers Recover Quickly

From our most recent pilot program with a Top 5 P&C Carrier.

22%

Operations Cost

Less manual effort
Fewer reassignments​

25%

Net Promoter Score

Insured satisfaction
First-time right resource​​

14%

Policy Churn

Quick first contact
Faster processing​

Polygon Powered

Guidewire or Duck Creek Customer?

We help you get even more value out of your existing Guidewire investment.

From This:

To This:

Do What No One Else Can Rival

In catastrophic events or ordinary life.

Plain English Business Rules

End-User empowered rules definition and optimization

Multi-Dimensional Claim Assignment

Right resource assigned first time (reduced cycle time, higher NPS)

Advanced Mapping

Territory assignment
Decrease drive distance

Rule Optimization Sandbox

Play "What if?" scenarios for improved assignment yield.

Custom Real Time Dashboards

Critical metrics and insights

FEATURES

Multi Dimensional Auto-Assignment

Custom Polygon-based Geofencing

Plain English Workflow Designer

Simulation Environment

Real-time Reporting Dashboards

USE CASES

Multi-Line

Auto

Home

Inland Marine

Workers' Compensation

RESOURCES