four for the week – vol 8

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Welcome to our eight edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we are sharing with you an insightful assessment of the gig economy from the Harvard Business Review, another in the series of crisis leadership articles from McKinsey, followed by different perspectives on how Insurers can propose to tackle digitally based ecosystem distribution. Finally, we close it out with a recognition of the importance of collaboration for teams working remotely. Enjoy!

Strategy & Innovation

Denis Connolly, VP, Corporate Development


There has been tremendous growth in the gig economy, but most of it can be attributed to unskilled work such as driving (Lyft and Uber), delivering (food, parcels, etc. through DoorDash, Postmates), and doing simple errands (TaskRabbit). A vibrant gig economy for knowledge workers — engineers, consultants, management executives — has not really materialized

Technology & Connectedness

Claimatic Team

This article is part of a series Leadership in a crisis: Responding to the coronavirus outbreak and future challenges. It draws together McKinsey’s collective thinking and expertise on five behaviors to help leaders navigate the pandemic and recovery. Separate articles describe displaying deliberate calm and bounded optimism; making decisions amid uncertainty; demonstrating empathy; and communicating effectively

Strategy & Innovation

Denis Connolly, VP, Corporate Development

As insurance purchases become less à la carte and more integrated into customer buying and experience journeys, business as usual may no longer suffice. Carriers will need to take a close look at their relationship with end customers in the context of purchasing journeys (for instance, buying a car, going on vacation, buying a home) and decide how to embed solutions and services alongside insurance coverages

Technology & Connectedness

Claimatic Team

Business leaders have learned a few things over the past two months about the way “work” actually happens inside their companies. One key lesson: A lot of the work that gets done—certainly more than we realized—requires direct human collaboration that includes decision-making, delegation, coordination, and strategy. And much of the progress we make in that work, the leaps in innovation, the light-bulb moments, happens without us consciously planning for it.

Claimatic is the first dedicated decisioning solution for insurance claims routing and assignment for the enterprise. We believe we stand alone in offering the platform, and administrative tools to quickly configure, deploy and manage the routing and assignment of hundreds to hundreds of thousands of claims at once, while supporting the unique processes and rules for your business.
Customers choose us as a partner because we offer the only open, low TCO solution to meet their needs, regardless of Insurance Claims Management software platforms. We work across platforms and enterprise systems, information sources and software languages in use within the enterprise and across our customers’ partner networks. Our technology supports hundreds of factors involved in claim decisioning, thousands of entities involved in claims resolution, and millions of claims cases, all within a single deployment.
Customers who partner with Claimatic acquire significant advantages from working with a company that has focused exclusively on this set of challenges since day one – the product they need, and the results they want— the right resource, assigned to the right claim, at the right time.
Wes Bright, Product Leader
Wes Bright, Product Leader

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