Welcome to our eight edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we are sharing with you an insightful assessment of the gig economy from the Harvard Business Review, another in the series of crisis leadership articles from McKinsey, followed by different perspectives on how Insurers can propose to tackle digitally based ecosystem distribution. Finally, we close it out with a recognition of the importance of collaboration for teams working remotely. Enjoy!
1. Pushing Knowledge Work into the Gig Economy – Harvard Business Review
Strategy & Innovation
Denis Connolly, VP, Corporate Development
There has been tremendous growth in the gig economy, but most of it can be attributed to unskilled work such as driving (Lyft and Uber), delivering (food, parcels, etc. through DoorDash, Postmates), and doing simple errands (TaskRabbit). A vibrant gig economy for knowledge workers — engineers, consultants, management executives — has not really materialized
2. To weather a crisis, build a network of teams – McKinsey
Technology & Connectedness
Claimatic Team
This article is part of a series Leadership in a crisis: Responding to the coronavirus outbreak and future challenges. It draws together McKinsey’s collective thinking and expertise on five behaviors to help leaders navigate the pandemic and recovery. Separate articles describe displaying deliberate calm and bounded optimism; making decisions amid uncertainty; demonstrating empathy; and communicating effectively
3. Five Ways Insurers can tackle digitally based ‘ecosystem’ distribution
Strategy & Innovation
Denis Connolly, VP, Corporate Development
As insurance purchases become less à la carte and more integrated into customer buying and experience journeys, business as usual may no longer suffice. Carriers will need to take a close look at their relationship with end customers in the context of purchasing journeys (for instance, buying a car, going on vacation, buying a home) and decide how to embed solutions and services alongside insurance coverages
4. Collaboration for teams working remotely
Technology & Connectedness
Claimatic Team
Business leaders have learned a few things over the past two months about the way “work” actually happens inside their companies. One key lesson: A lot of the work that gets done—certainly more than we realized—requires direct human collaboration that includes decision-making, delegation, coordination, and strategy. And much of the progress we make in that work, the leaps in innovation, the light-bulb moments, happens without us consciously planning for it.
