Claimatic
Intelligent Claims Automation
Outsourcing vs. hiring adjusters is a pendulum that tends to swing back and forth in the insurance industry. Over the last year, we’ve seen a trend of carriers reducing reliance on independent adjusting (IA) firms. To fill the gap, they’ve hired and deployed more dedicated CAT response teams or flex adjusters who can manage routine …
Blog
Hotels lament the rise of Airbnb. Taxi companies will never have the same hold on the market they did pre-Uber. Travel agencies took a hit with the adoption of end-to-end booking services like Expedia and Travelocity. Insurance was past due for disruption and is now getting a heavy dose of it. In the last few …
Blog
We have hit the conference circuit heavily this year, primarily with the goal of forging and renewing key customer and partner relationships. The networking has been phenomenal thanks to a strong return to in person events. When we’re not shaking hands and trading business cards, we listen for your voice in the informational sessions, learning …
Blog
Leadership dictated it. Finance justified it. Vendors made on-prem/private cloud options less appealing. However you (or your IT department!) feel about it, you’re moving to the cloud. Fear not! You’ll like the benefits the cloud has to offer—and if you know how your core business applications will port to the cloud, you’ll be miles ahead …
Blog
Historically speaking, when someone mentioned automation in the context of employee attrition they were likely talking about “desirable attrition.” They automated work so that they no longer needed to pay humans to do it, it was deemed to be a positive ROI, and the CFO high-fived everyone in the boardroom after seeing updated projections. In …
Blog
It’s not quite CAT season, but the storm is near. I’m not talking about tornados in the Great Plains, hurricanes on the East Coast, or wildfires in the West. For the insurance industry, the storm is the variability that comes with CAT events and it includes the headwinds carriers face on even the sunniest of …
Blog
Welcome to 2022 and the ongoing Great Resignation! Insurance companies are highly adept at managing risk in their books of business. But working in a people-intensive industry, they are less readily adaptable to the wide-scale operational risks posed by mass attrition. Adjusters are aging out of the workforce; operations teams have grown weary of spending …
Blog
It’s almost the end of the year: everyone has vacation days to burn and most folks are teetering fairly close to the edge of a full mental checkout until 2022. The last thing I want to do is interrupt anyone’s well-orchestrated holiday chaos (managing my own over here), so I’ll end this year on a …
Blog
Let’s talk change. When selecting a new technology, there’s typically a great deal of effort expended in four areas: 1) validation that it fits the core business need, 2) assurance that it will play nicely within the existing ecosystem of systems and tools, 3) alignment of cost to budget, and 4) technical support readiness for …
Blog
Last month we talked through build vs. buy. Judging by the questions that followed, we have more to talk about! If you missed last month, click back to August before you read on as there are some premises covered there that we won’t revisit in this post. This month, we focus specifically on buy. Let’s …
Blog
Your business needs a new solution, and you’re staring down a critical decision: build vs. buy. Successfully moving into the development and innovation realm requires entirely different skillsets than your typical internal IT possesses. Some large carriers have made that shift, but if you’re considering it, be aware of your options and where challenges may …
Blog
Welcome to our twenty-fifth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week…
Blog
Welcome to our twenty-fifth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week…
Blog
Welcome to our twenty-fourth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week…
Blog
Welcome to our twenty-third edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week…
Blog
Welcome to our sixteenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at…
Blog
Welcome to our twenty-first edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week…
Blog
Welcome to our twentieth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at…
Blog
Welcome to our nineteenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at…
Blog
Welcome to our eighteenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at…
Blog
Welcome to our seventeenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at…
Blog
Welcome to our sixteenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at…
Blog
Welcome to our fifteenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week…
Blog
Welcome to our fourteenth edition of Four For the Week (44TW)! To look through past editions, feel free to view our blog. This week we look at how…
Blog